Our clients' feedback about our firm
When closing our files one of the things we do is to ask our clients for feedback. Feedback received during the past year included the following comments:
Swart & De Schepper Attorneys firm
Response 43 paper responses
13 internet responses
The first interview:
"The possible courses of action and the next steps were clear."
The way the case was handled
"My case is not yet fully concluded, so I can't answer those relevant questions either."
"I'm very satisfied with Mr Swart so far"
"My case is not yet concluded, so I can't answer those relevant questions either."
"Dear Marco, As far as I'm concerned, a good customer satisfaction score. I found it very practical to deal with many of the issues by telephone and by email. It may be useful to know that the website was a determining factor in my choice of your firm. Very different from the many "boring" websites for other firms. Many thanks for the good work and result. Keep it up!"
"I'm extremely satisfied with Swart attorneys and in particular with Rob Zwanenberg who has assisted me very well and whose defence statement was a real work of art. He also took the various threats I received from my former employer very seriously and I received support from Rob Zwanenberg. The matter has not yet been concluded despite the court's judgment in my favour."
"My former employer does not want to pay compensation and the threats and intimidation have started again. Rob Zwanenberg is helping me with this and has engaged the services of a bailiff: we will have to wait to see how it will all end. But I shall certainly sincerely recommend Swart Attorneys and Rob Zwanenberg to everyone should this be necessary."
"Good work, see you again"
"I would also like to receive a questionnaire from Mr xxxx, Master of Laws, residing at xxxx and having his offices in Helmond because I am less satisfied with him, primarily because he abandoned me in the middle of a case. He has refused to give any reason for this despite many requests."
"The recovery costs have been covered in full!"
"I was assisted extremely well. Thank you very much."
"My compliments! The treatment I received was not only highly professional but also very friendly."
"Dear Marco, Many thanks for the satisfactory result in my case! Kind regards, Caroline."
"I'm very satisfied with the results achieved by my lawyer and will certainly recommend him to others."
For more positive recommendations, see our lawyers' Linked In profiles.
